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Council's Contact Information

Contact Details
Phone: 9707 9999
Fax: 9707 9495
Email: Contact Council

Lodge an Online Customer Request


Location
Bankstown City Council Customer Service Centre
Upper Ground Floor
Bankstown Civic Tower
66 - 72 Rickard Road ( Corner of Jacob St )
Bankstown NSW 2200



Business Hours
8.30am to 5pm Monday to Friday


Postal Address
PO Box 8
Bankstown NSW 1885
Australia  

DX: 11220
ABN: 38 380 045 375

Planning Advice
Duty Town Planner are available at our Front Counter between 9am - 12pm and 1pm - 4pm Monday to Friday.

Development Applications can be lodged until 4pm Monday to Friday.


Other Services
Our friendly and dedicated Team of Customer Service Officers will assist you with a wide range of services including:

  • Rates Payments
  • Animal Registration
  • Tree Removal Applications and Enquires
  • Waste Services
  • Clean Up Bookings
  • Lodgement of Development Applications
  • Community Hall Hire

**IMPORTANT INFORMATION**
Due to a changeover of computer systems, Council will be unable to receive applications or take payments for the following on Friday 24 October 2014:

- Development Applications;
- Construction Certificates;
- Complying Development Certifications;
- Subdivisions;
- Building Certificates;
- Work Permits;
- Road Opening Permits;
- Tree Preservation Applications;
- Private Certified Complying Development Registrations; and
- Swimming Pool Compliance Certificates.

The above services will return to normal on Monday 27 October 2014.
We apologise for any inconvenience caused during the introduction of these improvements.