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Location
Bankstown City Council Customer Service Centre
Bankstown Civic Tower
66 - 72 Rickard Road (Corner Jacob St)
Bankstown NSW 2200
Business Hours
8.30am to 5.00pm Monday to Friday
Contact Details
Phone: (02) 9707 9999
Fax: (02) 9707 9495
Email: council@bankstown.nsw.gov.au
Lodge a Customer Request online
Planning Advice
Duty Town Planners are available between 9.00am and 1.00pm Monday to Friday
Development Applications can be lodged until 4.00pm Monday to Friday
Interpretation information
If you speak a language other than English and need help understanding a Council matter, letter, report, or other correspondence, please call Council on (02) 9707 9999 for assistance.
If you have very limited English, you can contact the Community Relation Commission for a Multicultural NSW on 1300 651 500 and ask them to contact Council on your behalf. The Commission's interpreter service will coordinate a three-way telephone conversation, where Council Customer Service Officers will be able to provide assistance through the interpreter.
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Other services
Our friendly and dedicated Team of Customer Service Officers will assist you with a wide range of services including:
- Rates payments
- Animal Registration
- Tree removal applications and enquires
- Waste Services
- Clean Up Bookings
- Lodgement of Development Application
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